Back to story time.

Open Profile → Family recordings under the same account and child. A local reading is available on the device where it was saved. If you chose account backup, look for the verified backup and restore it to this phone. Do not uninstall the app before exporting or verifying a backup of a voice you want to keep.

The app checked the account copy against the local file. While offline, it can show the last verified result. “Back up all” checks the selected child’s readings, skips verified copies and reports failures. A new verified upload replaces the previous account copy for that story.

Read and Record can use your child’s name locally. Listen uses the prepared narration and its original names. Your child’s name is not sent to an AI service for this substitution.

The prepared library allows two new stories each week per adult account and avoids giving you the same work twice. A suitable unused story must also be available for your choices. Previously assigned stories remain in your library.

Use “This wasn’t right” from the story or its ending. Choose the type of problem and add a brief note if useful. Reports go to Nanuki, not a public discussion. A failed submission needs a retry when connected. Please leave unrelated personal information out of the note.

Email support with the subject “Security report”. Describe the issue and affected version using a fictional example. Do not access another family’s information, send private recordings, or publish credentials. Nanuki’s operator will need to acknowledge and investigate the report.

Use your account email and the most recent code. Keep the email account secure. Support does not need your sign-in code; contact us if you have lost access to the address.

See account deletion and the privacy notice. Ask support for an access request or a control not available in the app.